Performance Measurement Of Public Sector Organizations

Sukma Damayanti Timor, Rizky Putri Mahfuz, M. Adrian Patria Erza Nasution, Susi Findiowaty, Eka Nurmala Sari

Abstract


This research aims to examine the performance measurement of public sector organizations using a literature review method with a bibliometric approach. The data sources are derived from national and international journals published on Google Scholar, accessed through the Publish or Perish application. A total of 31 journal publications were collected based on data gathered from the Perish/Hazing application over the period from 2014 to 2024. The data analysis techniques include: mapping the performance measurement of public sector organizations using VOSviewer software; and mapping the performance measurement of public sector organizations using a literature review. The results of the research show that the most commonly used performance measurement for public sector organizations is the Balanced Scorecard. The use of the Balanced Scorecard makes the performance of public sector organizations accountable and transparent. The implications and contributions of this research are mapping the topics frequently studied by researchers, which can serve as a reference for future researchers.


Keywords


Performance Measurement, Public Sector Organizations, Balanced Scorecard, VOSviewer

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References


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DOI: https://doi.org/10.30596/miceb.v2i0.744

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