The Role of Performance Through Organizational Citizenship Behavior (OCB) In Effects of Organizational Climate and Work Motivation

Salman Farisi, Ridho Adha Pratama

Abstract


The quantitative research approach used in this study is quantitative research which can be interpreted as a research method based on positive positivism philosophy. This study uses empirical data obtained from the Organizational Bureau of the Regional Secretariat of North Sumatra Province. The research time is planned from February 2022 until completion. The sample of this research is 56 employees. The results of this study are: 1) Organizational climate has an effect on organizational citizenship behavior (OCB) in the Organizational Bureau of the Provincial Government Regional Secretariat. Organizational climate has a significant effect on OCB. 2) Organizational climate affects the performance of employees in the Organizational Bureau of the Provincial Government Regional Secretariat. Organizational climate has a significant effect on employee performance. 3) Work motivation has an effect on organizational citizenship behavior (OCB) in the Provincial Government Regional Secretariat Organizational Bureau. Motivation has a significant effect on OCB. 4) Work motivation affects the performance of employees in the Organizational Bureau of the Provincial Government Regional Secretariat. Motivation has a significant effect on employee performance. 5) Organizational citizenship behavior (OCB) has an effect on employee performance at the Provincial Government Regional Secretariat Organizational Bureau. OCB has a significant effect on employee performance. 6) The Effect of Work Motivation on Employee Performance through Organizational Citizenship Behavior in the Regional Secretariat Organizational Bureau of Pemprovsu. OCB significantly mediates the relationship between employee motivation and performance. 7) The Effect of Organizational Climate on Employee Performance Through Organizational Citizenship Behavior in the Orgasasi Bureau of the Regional Secretariat of Pemprovsu. OCB significantly mediates the relationship between organizational climate and employee performance.


Keywords


Organizational Climate, Work Motivation, Organizational Citizenship Behavior and Employee Performance.

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References


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DOI: https://doi.org/10.30596/miceb.v1i0.324

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