The Influence Of Motivation, Organizational Commitment On Employee Performance With Organizational Citizenship Behavior As An Intervening Variable In Pt Pelindo Multi Terminal Employees

Rahmad Bahagia Siregar, Nabila Azhari

Abstract


This research aims to examine the influence of motivation and organizational commitment on employee performance with Organizational Citizenship Behavior (OCB) as an intervening variable for PT Pelindo Multi Terminal employees. This research uses an associative research method with an explanatory approach, involving 178 permanent employees as a sample. The research results show that motivation and organizational commitment have a positive and significant effect on employee performance. Apart from that, OCB has also been proven to have a positive influence on employee performance. Furthermore, motivation and organizational commitment were found to influence OCB, which in turn acts as a mediator in the relationship between motivation, organizational commitment, and employee performance. This research concludes that OCB plays an important role in improving employee performance through increasing motivation and organizational commitment. It is hoped that the results of this research can provide recommendations for the management of PT Pelindo Multi Terminal in managing human resources to achieve more optimal performance.

Keywords


Motivation, Organizational Citizenship Behavior, Organizational Commitment, Performance

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References


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DOI: https://doi.org/10.30596/miceb.v2i0.927

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